Frequently asked questions.

Q – Is it possible to automate any gate?
A –  We install a large range of automation systems which means that you would be very unlucky to have gates which cannot be automated. We will always advise the most suitable system. Please feel free to contact us by telephone or email if you require advice.

Q - You use paypal to process payments, Do i need a paypal account to purchase from you?

A - No, If you do have a paypal account, you can use it to pay for your goods quickly, if you dont you can simply select the box to checkout as a guest & simply enter your credit or debit card details as normal.

Q - What are your delivery costs?

A - We offer free delivery on everything, within the UK mainland, for any other areas, please contact us before ordering so that we may give you an accurate delivery cost.

Q - Where do you deliver to?

A - We deliver worldwide, please contact us for an accurate shipping cost.

Q – What is the advantage of underground motors?
A – Underground motors are often preferred because the motors are hidden out of sight and don’t spoil the aesthetics of the gates, underground systems are slightly more expensive than gate mounted systems and the installation may take slightly longer because of the groundwork required.

Q – What do I do in the event of power failure?
A – All systems we install have some form of manual release (in the form of a key) in the event of a power or system failure. Some systems allow battery back up and will continue to work for a period in the event of power outage.
Q -- Can you automate any size of gate?
A – Yes, we have systems available to automate swing gates up to 5 meters per leaf including farm and agricultural style gates & any sized sliding gates.

Q – I have gates fitted in the centre of brick pillars, can they be automated with above ground rams?
A –Maybe, But articulated arms are more suited. The correct geometry would have to be attained for rams. It is possible to mount the automation with gates between or on the rear of the posts. The first step in any enquiry for an installation is a full survey of your existing gates and/or Pillars.

Q – Is it OK to fit underground motors in wet locations?
A - Yes, the motors are sealed against water ingress. We always fit adequate drainage to underground motors.

Q – Can you supply me with new gates?
A – YES!! We can design gates to fit any opening, you can also give us input as to what kind of design you would like. Contact us for more details.

Q – What safety features are included with the systems?
A – All the systems we install include a pair of infrared safety beams which will prevent the gates from closing on a person or vehicle when the beam is blocked. Additional safety sytems are advised & may be added.

Q – Can anybody open my gates with other transmitters?
A  - No, all transmitters are digitally coded for security.

Q – How do visitors get through the gates?
A – If your automatic gates are the only means of access to your property then you may wish to install an intercom system.  There are a number of options depending on your situation, wireless systems when a cable can not be run to your property, these generally have a range of around 100metres. Telephone intercom systems that will ring through to your home phone, these are usefull also when you are away from your home as the visitors call can be diverted to your mobile phone allowing you to let the visitor enter.